WHAT ARE THE HIGH QUALITIES OF MEDICAL SERVICE AT JAPAN INTERNATIONAL EYE HOSPITAL?

Invested and managed by Paris Miki Holdings (Japan), Japan International Eye Hospital is proud to be the first ophthalmology facility in Vietnam to provide Japanese-standard eye care medical services, with the achievement of leading the number of Phakic surgery in Vietnam, more than 250,000 visits, more than 30,000 successful surgeries with the satisfaction rate up to 99%! What are the high qualities of medical service that make us different and successful? Let's find out through the article below!

Companion

Examination and treatment is a process with many emotions from anxiety to insecurity, we always understand and accompany the patient throughout that process through private nursing care on the day of surgery, to the patient. The medical staff guides in detail each step of the examination, to the electronic medical record system that stores the treatment history for long-term monitoring and the post-treatment care process.

Transparent

The surgery performed on the patient's body is concerned with the patient's health and future. Therefore, all information about treatment methods is transparently conveyed by us, not only positive aspects but also risk factors, possible complications, so that patients can make proactive decisions. the most lucid.

Respect

We keep personal information private and respect the privacy of every patient. Not rushing to "close the deal", not spamming messages, not calling "close the sale" is our way of showing respect for patients' choices.

Comfortable

We may not be the most spacious hospital, but we take care of every little corner every day to make our patients feel comfortable and at ease. It is an examination space that does not have an antiseptic smell; are wide open glass windows for patients to see the view of Truc Bach Lake, West Lake; are comfortable waiting chairs; These are vases that change with the seasons.

Empathy

There are many concerns and questions but do not dare to express them - that is a common situation in patients when they come to the hospital. At Japan International Eye Hospital, the patient's wishes will be received and communicated by the customer care team to all stages to provide the right service, the doctor is always ready to answer all questions, The nurse closely listens and relieves concerns about postoperative symptoms.